During our stay, we experienced Crockfords and Conrad, and the experience was outstanding. At both hotels, we were upgraded from a standard King Bedroom to a King Bedroom Suite City View. The suites were spacious, clean, and well-maintained, featuring an espresso machine, coffee and tea capsules, complimentary water, a fully stocked minibar, and a small fridge. The Crockfords suite stood out for its luxurious design, with higher ceilings, large floor-to-ceiling windows, a more expansive bathroom, and luxury amenities like the Theragun Elite massage device, which we loved so much that we later bought one for our home. Being situated on a higher floor than the Conrad suite, the view from Crockfords was particularly impressive.
As Diamond members, we received daily F&B credits of $25 per person at both hotels. Crockfords offered complimentary tea, coffee, pastries, and fruits each morning in their lobby, providing a pleasant, light breakfast. We also visited Alle Lounge on the 66th floor for a drink, which was well worth it for the stunning views and great atmosphere. Unfortunately, we later realized that the F&B credit could not be used in this bar.
At Conrad, the F&B credit could only be used at Dawg House Saloon, a sports bar with limited food options. While the meals were fine, we would have appreciated more variety, especially given the 40+ restaurants available within the complex.
The pool complex looked amazing, but the weather during our visit was too cool to fully enjoy it, so we just took a stroll through the area. While all hotel guests have access to the pool area, Crockfords guests can enjoy more privacy at a dedicated pool.